Claims Central announces international deal

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Claims Central Consolidated has announced that it has signed an exclusive agreement with New Zealand-based underwriting agency Ando to roll-out its ClaimLogik technology across property claims.

The technology will see brokers, alongside policyholders and insurers, given access to live video as well as connecting stakeholders with a supply chain of assessors, insurance builders and emergency services to improve claims processes.

Brian Siemsen, Claim Central Consolidated CEO, said that the expansion to New Zealand is one of a number of other planned expansions, with the firm currently working with partners in both South Africa and the US with more to be announced in the coming months.

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Siemsen said the innovative firm will work alongside the underwriting agency to deliver a “best in class claim management experience.”

“In a world where businesses are constantly reviewing how to remain relevant to their client base, an insurance claim is a great opportunity for a broker to demonstrate how they add value to their clients,” Siemsen told Insurance Business.

“The platform enables brokers and their clients to have full line of sight status of their claim throughout the entire process, which ultimately leads to a better service experience for the policyholder.”

John Lyon, Ando CEO, said that “digitalisation is critical” for the firm and embedding the ClaimLogik technology will help make the claims process more efficient and convenient for all involved.

The partnership will commence in the last quarter of 2017.

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