Australian businesses unprepared for IT disasters

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The majority of businesses only have four hours or less to recover their systems, including data and applications, before they lose productivity and revenue, so an efficient disaster recovery system is imperative. But most businesses use either a manual or semi-automated system that is unlikely to achieve a speedy recovery.

About 60% of businesses aren’t using an automated data protection system; 19% are using manual tape backup, according to a recent poll by FalconStor software. The poll of 196 IT storage professionals, across small, medium and enterprise-size companies, showed that companies were inadequately prepared for IT disasters heading into 2013.

FalconStor country manager Vic Masi said the confidence within businesses to recover data within four hours was extremely low. Some respondents said it would take eight hours, some said it could take a few days, but there was a clear misalignment between business expectations and ability.

Fifty-three percent of organisations questioned in the US said that an outage of more than four hours was unacceptable, with the most common consequence being loss of productivity (67%), followed by 27% reporting harm to reputation, financial loss and loss of irreplaceable data.

There are a couple of reasons why businesses are still using manual recovery systems, says Masi:

  • Lack of education – Organisations aren’t aware of what is available in terms of automated software
  • The industry has been slow in the development of automated solutions. Disaster recovery has traditionally been seen as a manual, time-intensive process, but that’s no longer necessary, says Masi

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